Privacy Policy
SynergyCore Solutions LLC
Effective Date: October 13, 2026
At SynergyCore Solutions LLC (“SynergyCore,” “we,” “us,” or “our”), we believe trust, transparency, and respect are essential to every business relationship.
That commitment extends to how we collect, use, store, and protect information shared with us. This Privacy Policy explains our practices when you visit www.synergycoresolutions.com, submit an inquiry, communicate with us, participate in a consultation, or use our services.
1. Information We Collect
We may collect information you voluntarily provide, including: Your name, email address, telephone number, and business or organization name. Your preferred method of communication. Questions, messages, and information submitted through our website contact form. Business information shared during consultations, assessments, workshops, and consulting engagements. Information contained in emails, text messages, meeting notes, documents, and project communications. Information needed for proposals, invoicing, payment administration, and business recordkeeping. Our website and service providers may also collect certain technical information, such as IP addresses, browser and device information, website activity, and cookie-related data. We ask visitors not to submit sensitive personal, financial, or confidential business information through our general website contact form unless specifically requested through an appropriate communication channel.
2. How We Use Information
We use information for legitimate business purposes, including: Responding to inquiries and requests. Scheduling and coordinating consultations and appointments. Communicating with clients and prospective clients. Providing consulting, assessments, workshops, and related services. Preparing proposals, recommendations, reports, and project materials. Documenting meetings, decisions, and agreed-upon action items. Processing payments and maintaining business records. Improving our website, services, and customer experience. Maintaining security and meeting legal or contractual obligations. Submitting a website inquiry does not automatically subscribe you to promotional emails or text messages.
3. Website Contact FormsWhen you complete our website contact form, we use the information provided to review your inquiry and respond. Our form may request your name, email address, business or organization name, telephone number, preferred contact method, and a description of your inquiry. Providing a telephone number is optional unless needed for your requested communication method. We do not treat submission of our general contact form as consent to receive automated or promotional text messages.
4. Website Analytics and Cookies
SynergyCore Solutions may use website analytics and performance measurement tools, including tools provided by our website platform or third-party analytics providers. These tools help us understand how visitors find and use our website, identify opportunities for improvement, and evaluate the effectiveness of our content and services. Information collected may include: Pages visited and interactions with website content. General visitor location. Referral sources and search traffic. Device, browser, and operating system information. Time spent on pages and other website performance information. Our website may use cookies and similar technologies to support functionality, security, performance, and analytics. A cookie notice is displayed on our website. Where required by applicable law, we will provide appropriate choices for nonessential cookies and tracking technologies. Visitors may also manage cookies through their browser settings. Some website features may not function as intended if certain cookies are disabled. If we introduce additional analytics, advertising, or tracking technologies, we will review and update our privacy disclosures and consent practices as appropriate.
5. Email and Business Communications
SynergyCore Solutions uses Google Workspace and other business communication tools to manage email, scheduling, documents, and client correspondence. We may use your contact information to respond to inquiries, coordinate services, send requested information, provide project updates, and maintain business relationships. We do not automatically enroll individuals in promotional email campaigns simply because they contact us. If we introduce optional marketing email subscriptions, recipients will be provided with appropriate subscription and unsubscribe options.
6. SMS and Text Messaging
SynergyCore Solutions offers individual, business-related text messaging through our business telephone service. We use SMS for conversational and administrative purposes, including: Responding to text messages initiated by clients or prospective clients. Coordinating, confirming, or reminding individuals about appointments and scheduled meetings. Providing information specifically requested by a client or prospective client. Following up on existing business conversations or consulting engagements when appropriate. SynergyCore Solutions does not use SMS for mass marketing, bulk promotional campaigns, or unsolicited text-message advertising. We obtain consent to send text messages where required by applicable law.
Providing a telephone number through our website does not automatically constitute consent to receive automated or marketing text messages. Opting out: You may ask us to stop sending text messages at any time by replying STOP or emailing hello@synergycoresolutions.com. For assistance, you may reply HELP or contact us by email. Message and data rates may apply depending on your mobile carrier. Message frequency varies according to individual communication needs. We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their independent marketing or promotional purposes. Telephone and messaging service providers may process information as needed to deliver communications. You may continue communicating with SynergyCore through other available channels if you prefer not to receive text messages. 7. Virtual Meetings and Transcription SynergyCore Solutions may conduct consultations, workshops, and other business meetings through Google Meet or similar communication platforms. We may use meeting transcription to create written records of discussions, recommendations, decisions, and action items. Transcripts may help us: Maintain accurate records of client conversations. Prepare consulting recommendations and deliverables. Track project decisions and responsibilities. Reduce the need for repetitive note-taking and follow-up questions. Maintain continuity throughout a consulting engagement. Participants will receive appropriate notice before transcription or recording is enabled, and we will obtain consent when required by applicable law. We do not routinely require video or audio recordings to provide our services. If recording is used, we will provide appropriate notice and follow applicable consent requirements. Meeting transcripts, notes, and recordings, when applicable, may be retained as part of relevant business records and handled according to our confidentiality, security, and retention practices. 8. Payment Processing and Financial Information SynergyCore Solutions may accept payments through services offered by U.S. Bank or its designated payment-processing partners. When these services are implemented, payment information may be collected and processed directly by the applicable financial institution or payment provider. We intend to use authorized payment-processing systems rather than collecting or storing complete payment card details through our general website contact form. We may retain invoices, transaction confirmations, payment status, and other necessary financial records for accounting, customer service, and legal compliance. Third-party payment processors may have their own privacy policies and security practices. 9. How We Share Information SynergyCore Solutions does not sell personal information. We may share information with service providers when reasonably necessary to operate our business and deliver services. These may include providers supporting: Website hosting and contact-form delivery. Email, document storage, and business communications. Telephone and SMS services. Video meetings and transcription. Scheduling, invoicing, and payment processing. Website analytics and performance measurement. Service providers may process information on our behalf or according to their own applicable terms and privacy policies. We may also disclose information when required by law, to respond to lawful requests, protect legal rights or safety, or support a legitimate business transaction. We do not share SMS consent information with third parties for their independent marketing purposes. 10. Client Confidentiality We recognize that consulting relationships may involve operational, financial, strategic, employee-related, or other confidential business information. We use client information for legitimate purposes connected to our business relationship and take reasonable steps to limit unnecessary access or disclosure. Specific confidentiality obligations, permitted uses, and information-handling requirements may also be addressed in individual consulting agreements. We do not publish identifiable client stories, proprietary business information, or confidential project details without appropriate authorization. 11. Data Security We take reasonable administrative, technical, and organizational measures intended to protect the information entrusted to us. These measures may include access controls, account security features, and the use of established business technology providers. However, no internet transmission, website, or electronic storage system can be guaranteed completely secure. We encourage clients to contact us before sending particularly sensitive or confidential information so an appropriate method of sharing can be discussed. 12. Information Retention We retain information for as long as reasonably necessary to: Respond to inquiries and maintain business relationships. Provide services and fulfill contractual obligations. Maintain appropriate consulting and project records. Meet accounting, tax, and legal requirements. Resolve disputes and protect legitimate business interests. Retention periods may vary depending on the type of information and the applicable business, contractual, or legal requirements. When information is no longer reasonably necessary, we take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable obligations. 13. Your Privacy Choices and Rights You may contact us to request that we: Correct or update your contact information. Stop sending optional promotional communications. Stop communicating with you through SMS. Consider a request to access or delete personal information we maintain, subject to applicable legal, contractual, and recordkeeping obligations. Depending on your location, additional privacy rights may apply under applicable law. We will review and respond to privacy requests in accordance with applicable requirements. For privacy-related requests, email hello@synergycoresolutions.com. 14. Third-Party Websites and Services Our website may contain links to third-party websites, including book retailers, payment providers, social media platforms, and other external resources. These websites operate under their own privacy policies and terms. SynergyCore Solutions is not responsible for the privacy practices of independently operated third-party websites. Purchases made through external retailers are generally subject to the retailer's own privacy and payment policies. 15. Children's Privacy Our website and consulting services are intended for adults and business professionals. They are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website. If we become aware that such information has been collected, we will take appropriate steps to address it. 16. Changes to This Privacy Policy We may update this Privacy Policy as our business, website, technology, or legal obligations evolve. Updates will be posted on this page with a revised effective date. We encourage visitors to review this policy periodically. 17. Contact Information For questions about this Privacy Policy or how your information is handled, please contact:
SynergyCore Solutions LLC Cincinnati, Ohio, United States Email: hello@synergycoresolutions.com Phone: (513) 273-1060 Website: www.synergycoresolutions.com
Providing a telephone number through our website does not automatically constitute consent to receive automated or marketing text messages. Opting out: You may ask us to stop sending text messages at any time by replying STOP or emailing hello@synergycoresolutions.com. For assistance, you may reply HELP or contact us by email. Message and data rates may apply depending on your mobile carrier. Message frequency varies according to individual communication needs. We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their independent marketing or promotional purposes. Telephone and messaging service providers may process information as needed to deliver communications. You may continue communicating with SynergyCore through other available channels if you prefer not to receive text messages. 7. Virtual Meetings and Transcription SynergyCore Solutions may conduct consultations, workshops, and other business meetings through Google Meet or similar communication platforms. We may use meeting transcription to create written records of discussions, recommendations, decisions, and action items. Transcripts may help us: Maintain accurate records of client conversations. Prepare consulting recommendations and deliverables. Track project decisions and responsibilities. Reduce the need for repetitive note-taking and follow-up questions. Maintain continuity throughout a consulting engagement. Participants will receive appropriate notice before transcription or recording is enabled, and we will obtain consent when required by applicable law. We do not routinely require video or audio recordings to provide our services. If recording is used, we will provide appropriate notice and follow applicable consent requirements. Meeting transcripts, notes, and recordings, when applicable, may be retained as part of relevant business records and handled according to our confidentiality, security, and retention practices. 8. Payment Processing and Financial Information SynergyCore Solutions may accept payments through services offered by U.S. Bank or its designated payment-processing partners. When these services are implemented, payment information may be collected and processed directly by the applicable financial institution or payment provider. We intend to use authorized payment-processing systems rather than collecting or storing complete payment card details through our general website contact form. We may retain invoices, transaction confirmations, payment status, and other necessary financial records for accounting, customer service, and legal compliance. Third-party payment processors may have their own privacy policies and security practices. 9. How We Share Information SynergyCore Solutions does not sell personal information. We may share information with service providers when reasonably necessary to operate our business and deliver services. These may include providers supporting: Website hosting and contact-form delivery. Email, document storage, and business communications. Telephone and SMS services. Video meetings and transcription. Scheduling, invoicing, and payment processing. Website analytics and performance measurement. Service providers may process information on our behalf or according to their own applicable terms and privacy policies. We may also disclose information when required by law, to respond to lawful requests, protect legal rights or safety, or support a legitimate business transaction. We do not share SMS consent information with third parties for their independent marketing purposes. 10. Client Confidentiality We recognize that consulting relationships may involve operational, financial, strategic, employee-related, or other confidential business information. We use client information for legitimate purposes connected to our business relationship and take reasonable steps to limit unnecessary access or disclosure. Specific confidentiality obligations, permitted uses, and information-handling requirements may also be addressed in individual consulting agreements. We do not publish identifiable client stories, proprietary business information, or confidential project details without appropriate authorization. 11. Data Security We take reasonable administrative, technical, and organizational measures intended to protect the information entrusted to us. These measures may include access controls, account security features, and the use of established business technology providers. However, no internet transmission, website, or electronic storage system can be guaranteed completely secure. We encourage clients to contact us before sending particularly sensitive or confidential information so an appropriate method of sharing can be discussed. 12. Information Retention We retain information for as long as reasonably necessary to: Respond to inquiries and maintain business relationships. Provide services and fulfill contractual obligations. Maintain appropriate consulting and project records. Meet accounting, tax, and legal requirements. Resolve disputes and protect legitimate business interests. Retention periods may vary depending on the type of information and the applicable business, contractual, or legal requirements. When information is no longer reasonably necessary, we take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable obligations. 13. Your Privacy Choices and Rights You may contact us to request that we: Correct or update your contact information. Stop sending optional promotional communications. Stop communicating with you through SMS. Consider a request to access or delete personal information we maintain, subject to applicable legal, contractual, and recordkeeping obligations. Depending on your location, additional privacy rights may apply under applicable law. We will review and respond to privacy requests in accordance with applicable requirements. For privacy-related requests, email hello@synergycoresolutions.com. 14. Third-Party Websites and Services Our website may contain links to third-party websites, including book retailers, payment providers, social media platforms, and other external resources. These websites operate under their own privacy policies and terms. SynergyCore Solutions is not responsible for the privacy practices of independently operated third-party websites. Purchases made through external retailers are generally subject to the retailer's own privacy and payment policies. 15. Children's Privacy Our website and consulting services are intended for adults and business professionals. They are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website. If we become aware that such information has been collected, we will take appropriate steps to address it. 16. Changes to This Privacy Policy We may update this Privacy Policy as our business, website, technology, or legal obligations evolve. Updates will be posted on this page with a revised effective date. We encourage visitors to review this policy periodically. 17. Contact Information For questions about this Privacy Policy or how your information is handled, please contact:
SynergyCore Solutions LLC Cincinnati, Ohio, United States Email: hello@synergycoresolutions.com Phone: (513) 273-1060 Website: www.synergycoresolutions.com